1. About this Contract — This agreement is between Mounax Metering Services (Pty) Ltd and the property owner.
2. Services — We supply and manage prepaid electricity meters. Our services include collecting tenant payments, deducting our service fee, and paying you the balance. We also generate tokens, provide usage reports, and offer support via phone, WhatsApp, and email.
3. Our Responsibility — We provide a 12-month warranty for factory faults. We are not liable for losses caused by tampering, incorrect tariffs, utility interruptions, or circumstances beyond our control.
4. Your Responsibility — You must buy, install, and register a prepaid meter with us. Installation must be done by a qualified electrician with a compliance certificate. You must not tamper with the meter, must provide correct tariffs and update them annually.
5. Duration — The contract begins when the meter is registered and continues until either party gives 30 days' written notice.
6. Payment and Fees — We pay you monthly for token sales, minus our service fee and any amounts owed. Management tokens are free, but key change tokens carry a fee.